Warranty
All Asthome products are listed with warranty details on the item pages.
Each items warranty period is specific to the individual product.
Bakelite products offer a 5 year return to base warranty.
Downlights have a min 2 year warranty depending on item type.
All electrical items must be installed by a licenced electrician. A copy of the installation compliance certificate from your state will be required for fault returns.
Asthome provides a back to base warranty and will refund any postage costs incurred sending back faulty items.
Please send a copy of your postage expenses to our communications team and we will refund that to your chosen bank account.